Thomas Lacroix

3rd party supplier and internal software development project management, XenServer product

• Setup support structure in multiple sites: define each team organisation and related open positions. Recruit and manage team members.
• Office management: find premise, manage suppliers (furniture, IT network, decoration)
• Ramp up senior professional service and support engineering team
• Customer relationship management (ODMs, OEMs, Operators)
• Presales: M&S cooperation to create product offer, presale engineering management to support customer requests and relationships with operators

Head of software development (mobile AJAX framework). (
• Setup and manage core development team in Beijing
• Technology transfer management (EU to Asia)
• Trainings organization to complete the team skills (PM, Architecture, Development)
• Project management for feature development (full software development life cycle implementation)

Head of customer support and professional services in Asia

• Setup technical team: define team organisation and related open positions. Recruit and manage team members
• Ramp up from 0 to 6 professional service senior engineers in 5 months.
• Define business plan and ramp up of professional services organisation
• Presales: product management for Asia and presale engineering work to support customer requests and relationships with operators.

• Definition of the software roadmap, following market trends and customer requests
• Leading the architecture of the platform for a highly customizable software suite
• Participation to sales road shows in Asia to understand market trends and customer needs
• Chairman of Purple Labs at the LIPS forum (international standard body) to normalise Linux software interfaces between mobile Linux ISV.

• Planning, coordination of all developments done on the new Linux platform (from 4 to 30 developers), for of complete rewrite of the software framework
• Daily follow up of the developments until the commercial release of the product, including issues reported by testers and customer
• reporting
• release/clusure of the project

Software integrator of TSM100 product line (02/03 to 01/04)
• Release of a full feature multimedia touch screen only phone, the firsts Purple Labs commercial success, which were sold at 133k units
• Leading main software integration from all software teams: delivery management, software builds, debug and problem report reviews.

Software developer in driver and OS team (02/2002 to 02/2003)
• Development and integration of a multimedia framework, RTOS core services, and OS instrumentation library for real-time and memory corruption analysis.