Nicolas Limare
Director of online user experience, Merck, EMEA
13 years of experience working for some of the most influential e-consultancy firms (IBM, Sapient, Axance).
International project management in User experience ,UK, USA, INDIA, JAPAN
Conception and design of some of the strongest and most successful commercial on-line services on the market today, most notably: IBM, La Tribune, British Airways, Castorama, Vodafone intranet and internet online retail: BP, Hilton international, British Airways, Excelairways, Opodo, BUT, Téléshopping, La redoute, Apec, ebay, TF1, Natixis, TV5, SNCF, Prisma Presse...
• Since 2010 - Director of online customer experience - Merck Europe
• 2005 to 2010 - Executive Director of User Experience Design and Strategy - Axance, Paris
• 2000 to 2005 - Senior manager of User Experience Strategy - Sapient, London
• 1997 to 2000 - Creative Director - IBM Internet Studio Europe, Paris
Specialties:
FUNCTIONS • Direction in user experience strategy and design direction • Define online services strategy. • Carry competitive analysis and identify potential opportunities. • Conceive and communicate a vision that fits business objectives and users expectations. • Create and plan the user experience integrating business, technical, time and price constrains. • Manage and direct user experience design teams.
Online User experience direction in strategy and design for Merck European Online services
Merck EMEA&C Multichannel
Univadis
Docvadis
MCM
Executive creative director of experience architecture development
Design direction of user centric interactive applications for digital media and e-commerce
Joined Axance as Executive Director of User Experience Design and Strategy, Paris, France, in 2005.
Axance is a user experience agency with user testing capacities (3 observation labs), concept,design, strategy, mobile applications and user research departments.
Responsible for business development, implementation of methodologies and processes, team development and client management for user experience concept and design.
Leading multi-disciplinary teams from strategy, concept, prototyping, user testing, design and specifications.
Specialized in online strategy development for large ecommerce French retailers (La Redoute, Darty, Castorama, But) and mobile design applications
REFERENCES
www.laredoute.fr
www.castorama.fr
www.chateauonline.fr
www.cortalconsors.de
www.ebay.fr
www.apec.fr
www.decitre.fr
www.enviedeplus.com
banque.gemoneybank.fr
www.groupama.fr
www.hsbc.fr
www.laposte.net
www.courriercadres.com
www.docvadis.fr
www.nexx.fr
www.okaidi.fr
jeu.orange.fr
www.planet.fr
www.tv5.org
www.wat.tv
www.yoono.com
www.toutpresdecheznous.fr
www.meteofrance.fr
www.placedestendances.com
www.prismashop.fr
www.but.fr
www.teleshopping.fr
www.thomascook.fr
2000 - 2005Responsible for managing teams of strategist, information architects and designers to conceive and design online user experience for international projects.
Lead large-scale international project teams from concept to implementation for the on-line travel industry
Designed, directed, and achieved the most challenging on-line services for single and multi-channel on-line digital media : IDTV, Mobile phone and Web.
In multiple occasions, took the role of director of operation on the client’s side , and most notably for Opodo from 2001 to 2004 as director of user experience
PROJECTS
• Design director for OTP (Online travel Portal) in which capacities I’ve conceived and implement Opodo from the creation of the company.
• Senior consultant in online travel user experience for Hilton international during their global European and Asian site redesign project.
• Strategy and design direction for Vodafone worldwide intranet.
• Strategy and design direction for Opodo during the redesign of their core booking engine.
• Senior consultant in dynamic packaging and cross-selling for British Airways.
• Director of design and user experience strategist for Excel Airways during the re-lunch of their new brand and online charter services.
• Director of UE strategy and Design for Avis Europe.
• Senior UE consultant for British Petroleum, responsible of the strategy and development of their worldwide intranet.
• European director of user experience for Opodo with the mission to conceive and direct their next user experience and online offer strategy with an emphasis on ‘dynamic packaging’ and ‘cross-selling’.
REFERENCES
www.opodo.co.uk
www.hilton.co.uk
www.avis.co.uk
www.xlairways.fr
www.bp.com
www.vodafone.co.uk
1997 - 2000Joined in 1997 as information designer and Internet strategy consultant. Developed the creative studio structure, methodology and offers.
Made creative director in 1999, with responsibility for brand, user experience definition, and visual user interface direction of all IBM France clients, including IBM and IBM Global Services itself.
Leader of design teams, in charge of project staffing and profitability of the on-line design services.
REFERENCES:
www.latribune.fr
www.lefigaro.fr
www.centrepompidou.fr
www.rolandgarros.com
