Guillaume Quack

• Project officer of a 27.1 million Euros call for tenders for the European Parliament
o In charge of coordinating work done by consortium members and 4 different PwC offices in Europe
o Responsible for the administrative part of the call for tenders
o In charge of collecting and managing all the 62 CVs required

• Advisor for the creation of a IT label for small companies in Lorraine
o In charge of drafting a charter for small companies willing to buy IT services in Lorraine (French Region)
o Analyse of a large survey answered by 200 contacts in Lorraine regarding IT services for small companies

• Advised PwC GTS department on ITIL processes
o In charge of drafting ITIL processes explanation
o Adapted GTS processes to ITIL best practice

Jilbee builds e-books for the teaching and learning of languages.

• Designed Traffic Models to help the company understand their variable cost structure. These Traffic Models analysed precisely every possible scenario of use of the software and their impact on variable costs.

• Project manager of Jilbee platform: Built a project plan and run daily meetings to track progress on action items.

• Responsible for the design of 2 key features: Designed 2 main features the Jilbee platform (interactive game, something else). In charge of the build process: design theory mechanism of the feature, managed the design and the development process.

• Responsible of the software stress testing: designed more than 25 stress test scenarios, run them and analyse the software reaction to the load. Search and deployed various techniques to stress test the software.

• Active member of an international work team (India, Bulgaria, Luxembourg). Exposed to various cultures and ways of working.

Junior Entreprise® de l’ICN : association loi 1901 réalisant des études de marché : C.A. de 75 000 € - 13 personnes

• Responsable des systèmes d’information : gestion du parc informatique, mise en place de nouveaux process de travail en ligne.
• En charge de la croissance internationale : mise en place de 2 partenariats au Luxembourg.
• Chargé de mission pour études de marché et de faisabilité : S.A.S. SEB, Université Metz.
• Réalisation d’études de marché pour Michelin (Etats-Unis, France).

• Agent call-center. Réception appels du monde entier, transmission messages.
• Réception clients avant rendez vous, accueil groupes de clients (100 personnes).
• Aménagement des espaces de travail.

• Agent du Poste de Commandement Opérationnel du Stade St Symphorien.
• Adjoint sécurité : coordination unités d’intervention dans le stade.
• Surveillance vidéo du stade et alentours. Back up radio sécurité.