Georgina Andre

Duties and Responsibilities:
• Designing and implementing key operational processes for the division and improving the coordination and communication within the support team.
• Deployment support for Customer Relationship Management tool (Selligent) and financial & operational tool (Agresso).
• Issuing sales, various financial and KPIs reports.
Specific Accomplishments:
• After working for the Environment division, I have progressively led the integration of the key operational processes and administrative organisation of the Environment and Health & Safety Division.
• Operations: Involved in re-defining the administrative organisation of the South office, but also of the newly consolidated Midlands office. Designing an operational processes and key support tools training package.
• Quality and Processes: prepare and present business cases. Implement agreed solution and monitor the improvement.
• Team working: Designing key working groups to deal proactively with divisional issues. Work closely with various support departments.