Fanny Di Domenicantonio

Business: A medium size consultancy providing portfolio, programme and project management.

-> Assignements so far:

WorldPay (from March 2011 to date)
Royal Bank of Scotland (from June to December 2010)

-> Involvment in internal projects
Business change
Talent & Organization

-> Managing business change and organisational projects for the legal team (20 lawyers)

• Strategy management: Implementation of the team business plan, translating strategic input into practical projects
• Organisational projects: Review of current processes, integration of project management within the legal department, improvement of team efficiency and team building
• Change management projects: Improvement of the engagement with the business, implementation of a relationship management programme and development of a training & communication plan

-> Implementation of a key project as part of WorldPay separation programme (recently divested from RBS): Single set of Terms & Conditions for all merchants

• Draft of new T&Cs (liaising with all areas in the business to understand requirements, managing the legal work & scoping operational & business impact)
• Novation of T&Cs for back book merchants (250000 merchants): facilitating categorisation, scoping, design of approaches & due diligence exercises
• Roll out of T&Cs for new merchants: training & communication to staff impacted, development of TS application & operational processes to support the change)

Workstreams lead in an M&A environment - £2 billion sale of the global merchant services business: delivery of key components of the Ship programme separation work (novation of supplier contracts, transfer of legal documentation, white label of policies)

• Project initiation (project plan, term of references, business requirements and approach papers, draft of processes)
• Management (milestones & dependencies; risk & issues)
• Coordination (information share - central communication link, working groups & tracking of actions, ensuring that the correct resources are allocated to meet timelines)
• Tracking of progress (Implementation & management of tracking tools)
• Reporting (dashboards, highlights reports, etc.) to senior management

Business: Company supplying B2B & B2C bags produced in Cape Town townships

• Implementation of a web based CRM solution (customer relationship management): implementation, use, analyses and intern training.

• Development of national and international sales: reorganisation and application of the whole new process from prospecting to sales

• Development of marketing and communication tools (competitors study, creation of commercial supports, website content, event organisation and participation)

Business: One of the main leader of IT/ management consulting in the world

Support of an internal reorganisation at EDF, French electricity leader:

• Project management: organisation of meetings with main project stakeholders to settle new processes and operational implementation ways; risks identification and treatment; central link between stakeholders (information transfer and reports); etc.

• Technical support to fill data files; data concatenation and controls; SAP user support

• Communication and training for the new structure implementation: creation of communication supports; event organisation; training.

• Participation in the writing of business proposals: definition of project objectives, key stages, resources and budget needs.