Thierry Medina

• Responsible for selling the Company's wholesale conferencing solution (e.g., web, video, audio, etc.) by indentifying successful opportunities across telecom carriers, CSPs, system integrators, consultants, master agencies, major telecom IT distributors/ resellers in France, Switzerland, Benelux, Luxembourg, Italy, Eastern Europe and the Middle East.
• Responsible for managing, selling and developing direct Large WW corporate accounts as part of my portfolio.
• Support sales activities such as RFPs, and working with the international team for the development of their responses, proposal development and delivery of proposal presentations and materials for existing and new clients in the territories I’m in charge of.
• Developed and execute a new partner commercial program to address the wholesale conferencing solution across the EMEA, in line with the WW distribution operations team, to expand our services offering and penetration into those key countries.
• Execute campaigns internally at InterCall US HQ and externally with partners to drive sales and services to the SMB / mid / large local market accounts.
• Owning and managing the customer – partner relationship on those territories, defining the strategy.
• Managed process analysis, improvement, implementation, tracking & marketing functions across EMEA
• Managed communications with Distribution Account Managers and Operational functions
• Led, executed & tracked the success programmes targeting growth in the EMEA channel

• Responsible for setting up and managing distribution operations across EMEA in a start-up for solar panel.
• Mainly focus on Spain, Greece, Turkey, Israel, Egypt, Tunisia, Morocco, Bahrain, Qatar, Saudi and Dubai.
• Owning and managing the customer – partner relationship on those territories, defining the strategy.
• Focusing on identifying new business opportunities and delivering sales campaigns, services and customer’s satisfaction.
• Setting up the EMEA sales team and back-office, the EMEA channel / partner organisation, training, services.
• Implementing finances strategies and processes for those regions, setting up operations, point of contact within the sales department.
• Setting up and driving the remote sales and support office in the Middle East.

• Responsible for managing distribution operations across EMEA for Ultra Mobile PC Product.
• Managed process analysis, improvement and implementation, tracking & marketing functions across EMEA.
• Managed communications with Distribution Account Managers and Operational functions.
• Led, executed & tracked the success programmes targeting growth in the EMEA consumer channel.
• Developed comprehensive training programmes to empower Distribution Partners with sales techniques.
• Managed change within finance, legal, operations, contract admin and B2B and B2C sales departments.
• Facilitated a significant increase in effectiveness and timely execution of revenue focused goals.

• Responsible for driving partner programs to add value to complex multi-national solutions in telecoms technology, software, hardware and services throughout the southern EMEA.
• Facilitated converged collaboration & communication services in Belgium, France, Italy, Portugal & Spain.
• Successfully brought new software solutions to market and won customers using consultative selling.
• Enhanced revenues through partnering or creating alliances with major IT companies & manufacturers.
• Worked extensively with partners and influential 3rd parties to drive and facilitate success.
• Developed comprehensive training programmes to empower Distribution Partners with sales techniques.
• Managed change within finance, legal, operations, contract admin and B2B and B2C sales departments.
• Facilitated a significant increase in effectiveness and timely execution of revenue focused goals.
• Managed revenue, margin, growth, performance and customers and partner satisfaction on programs including Referral Partner Program and Technology Software and Hardware Partner Programs.

MBA Internship

• Responsible for revenue, margin growth, performance, customers and Partners satisfaction in 48 countries representing 30% ($50m) of the overall Dell Distribution EMEA Business Unit turnover.
• Managed strategic international business development, commercial activities, financial control and P&L.
• Managed local & remote sales team in UK, South Africa & Dubai & 15 support & back office personnel.
• Established performances standards, objectives and reviews and monitored practice job performance.
• Provided coaching, counseling, motivational leadership & Support to maximize employee and practice performance.
• Revamped market strategies and transitioned the business model to a more profit-oriented go to market model.
• Created and executed business plans to allocate resources effectively against account & territory revenue goals.
• Created and adapted the Dell Model into a B2B / B2C model to effectively match customer requirements.
• Created and delivered new service offerings to meet both customer demand and sales opportunities.
• Performed in-depth analysis of the competition and provided business intelligence over several fields.
• Spearheaded the development and implementation of a comprehensive global sale & marketing strategy.
• Set up a major account sales organisation and four subsidiaries in Dubai, Israel, Greece & South Africa.

• Challenged to establish a new business division to drive Apple’s presence worldwide and develop/manage a reseller network focusing on North/Central Africa. Supervised a 10 people staff.
• Directed the start-up and management of the division into a profit-driven department. Implemented efficient international banking tools that provided a long-term view of the business. Developed and executed business plan, set up business processes and created operation, business development and sales/marketing programs.
• Performed market analysis of potential resellers, identified / selected candidates and providing training to distributors. Tailored the image of the distribution network towards a manufacturing image to drive distribution sales growth, and launched a sales strategy that included direct sales efforts targeting government and large local accounts.
• Increased annual sales by 40+% Y/Y. secured several local major contracts (Algeria, Morocco, and Ivory Coast) and global contracts in the petroleum industry.

Sales Manager / Sales Representative / Large Account Sales