Myriam Coanon

Promoted to supervisor to promote the migration of Shared Finance services to Romania
my main responsabilities and duties are
- Supervising a team of 12 professionals for the Swiss and French markets, of which 7 people are migrating the roles back to Romania
- To spot check members of the team with regards to the understanding of the section and their roles, check all aspects of their job and ensure that the correct procedures are being adhered to
- To train, guide and help the Romanian team during their migration and the English team with their future career aspirations
- to plan the training of the migrating team, maintaining a training matrix and ensuring efficient use of all the team members
- To Provide complete training for month end reporting and VAT practise in end market
- To maintain timesheet and holiday spreadsheet

Revenue Assurance Team leader with 1 direct report

Managed new site implementation for the Billing and Account Receivable system (B/AR Meditech)
Planned and organised the creation of all necessary accounting settings in Meditech
Attended pre go live testing, reported and resolved any issues encountered
Managed key dictionaries that control pricing and reimbursement (charge procedures, pro-ration, claims and mapping)
Maintained and developed key relationships with all internal teams and over sites departments
Completed month end reports and analysis for senior executives
Prioritised team workload through strict time management and delegation to direct report
Supervised monthly update of revenue assurance databases
Prepared and analysed monthly revenue discount review for financial directors
Supervised the weekly gross and net revenue forecast for each site
Calculated the monthly unbilled discount provision to be posted for each insurance
Answered queries in a timely manner and provided high standard reports to Chief Financial Officers using complex costing models
Prepared 2010 budget for all sites and reviewed according to different scenarios (patient volumes per site and insurer, price increase, etc.)
Calculated and informed management team of net revenue estimate and discount provisions for newly implemented sites or insurances with billing on hold

hybrid position between Accounts Payable and Finance Service Desk on the Swiss and French markets, BAT, Southampton, UK
It is a customer service focused position where reactivity, proactivity, flexibility and organisation are core skills due to the various responsibilities I had in both positions, Accounts Payable and Finance Service Desk. On the AP side of the position, I was supporting the supervisor with the month end reporting and making sure of the good running of the daily tasks. The accounts payable department being in transition between innovations that will help increase productivity, I had to stay available and flexible to insure that the job was properly done on time.
Having a step in the Finance Service Desk put me in a central position enhancing the dialogue between all departments of British American Shared Services, the end markets and our suppliers. This hybrid position had never existed before me. We can now say it is a success for both, BASS and its customers. As a result, this position might be open to other markets in the future.

Involved full time in a business project (implementation of a new IT system, supply chain and new invoice authorisation system) as Key User for the Shared Service Centre (Accounts Payable, Accounts Receivable, Master Data, General Ledgers, Fixed Assets, Travel and Expenses, Banking Operations, Inter-company).
This project is a great opportunity for me to see and understand the full organisation and working process of an international company including its factory. It has alos given me a great exposure to project management and a valuable experience as business analyst.
The scope of my responsibilities is much wider and complex due to the diversity of tasks performed within the shared service centre. Being key user in such a project requires high communication skills (email, telephone as well as face to face), ability to work within a group as well as by yourself; which involves being assertive and proactive.

Accounts Payable Assistant for British American Tobacco on the Swiss market, Southampton, UK
This role has enabled me to develop certain skills such as accountancy skills (information gathering, accurate data entry according to set deadlines), technical skills (use of SAP software, customer service through FSD overflow), personal skills thanks to a teamwork focused role (within the team and inter-teams).