Lenny Manlay

Lenny Manlay

Account Manager, Convergys
 

Currently employed at Convergys

Previous: Chamilia, Hewlett Packard, Flybe, Archant South West, Exeter International Airport

 

Previous: Tyne Met, Exeter University, Lycée Pape Clément

 

    Summary

    Originally from Bordeaux, France, I am an experienced linguist. Bilingual: French/English and fluent in Italian. My background includes customer care, sales and foreign languages. I am a team player and easily adapt to new situations. I have a strong passion for foreign languages and will relocate if an appealing offer is made. Please look at my profile and get in touch if you have anything relevant to offer.

Experiences

 

Account Manager

At Convergys

From 2012 to Present
 

Customer Relations Advisor

At Chamilia

From May 2011 to March 2012
Assisting with retailers’ and foreign distributors’ enquiries, complaints and jewellery product knowledge. Visiting clients overseas mainly in France and Italy to expand our network, help with sales and orders.
 

Senior Trilingual Sales Customer Executive

At Hewlett Packard

From April 2008 to May 2011
Assisting in the interviewing and hiring of new candidates. Responsible for General Motors’ customers who are based in Switzerland. In charge of consultants who use French, Italian and English on a daily basis to deal with product enquiries, complaints and assistance with parts and services....
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Tyne Met, Newcastle

Tyne Met

From January 2010 to May 2010
Team Leading techniques and experience.
 

Sales

At Flybe

From August 2005 to April 2008
Sales and Service Representative/Trainer. Materials Controller: Sourcing, buying and expediting material to support the hangar operation. Making sure that all items for BAE 146 aircraft were supplied in a cost effective and timely manner by communicating with several internal and external...
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Telesales Executive

At Archant South West

From July 2004 to August 2005
Increased sales revenue by continuously searching for new businesses. Understand the benefits of advertising in newspapers, magazines and on the web to local companies. Strong negotiation skills, with targets successfully exceeded every week. Organised, professional and self motivated to succeed in...
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Ground Crew Supervisor

At Exeter International Airport

From October 2003 to June 2004
Followed the correct procedure of manual handling of baggage from the conveyor belt to wheeled containers and from dollies onto arrival belt. Worked in the aircraft holds, loading and unloading baggage in accordance with the aircraft load sheet. Carried out accounting for checked baggage and dealt...
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Exeter University, Exeter

Postgraduate Certificate, MA in French/English Literary Translation. , Exeter University

From October 2001 to June 2003
Foreign Languages -
 

Exeter University, Exeter

BA Hons in modern languages, French and Italian (2.2), Exeter University

From October 1998 to June 2001
Foreign Languages
 

Lycée Pape Clément, Pessac

A-Level Equivalent

From September 1997 to July 1998
Literature and Languages

Skills

 
  • Customer care
  • English
  • Export
  • Foreign Languages
  • French
  • Import
  • Interpreter
  • Languages
  • Show all skills (12)

Langues parlées

 

Centres d'intérêt

 
  • Foreign cultures
  • travelling