Jean-François COFFINIER
Sales and Marketing Director - UK and Ireland, OTIS Elevator
12 years of international experience (Europe, Asia, USA) in Business development, Operations and Marketing Strategy for large groups (utilities, private operators, consumer services).
- Sales and Marketing Strategy for nationwide activities (UK & Ireland) and Sales strategy coordination across Central Europe.
- Business Unit Management ($15 million P&L).
- Operations Management ($10 million budget)
- Business Development : PPPs and O&M contract origination and negotiation
- Industries: Consumer Services, Manufacturing, Utilities, Water industry, Environmental services.
20 contactsSales and Marketing Director - United Kingdom and Ireland
- Responsible for creating, deploying and managing market and product strategies for sales growth in the New Equipment, Modernisation, Repair, and Maintenance businesses.
- Responsible for driving a customer centric culture throughout the organisation and developing the customer loyalty with the deployment of specific customer initiatives Net Promoter Score.
- Responsible for creating a best in class sales force by deploying process improvements and business support tools and through improved recruitment, training and development programmes.
UCEA Sales and Marketing Leader
- Responsible the coordination of the Service Sales and Marketing activities across UK, Ireland, Germany, Austria, Poland and Central European countries.
2010 - 2010London, UK.
Marketing and Business Strategy for the New Equipment and Service activities in the UK and Ireland.
2009 - 2010Los Angeles, USA.
Strategic Planning for new climate change policy initiatives and development of carbon credit exchange systems in the US, aiming to transition towards a low carbon economy.
2008 - 2008Los Angeles, USA
• Audited and optimized water conservation programs ($1.7 million) to achieve energy savings.
• Initiated dialogue between energy utilities and water agencies, resulting in new partnerships.
2007 - 2009Los Angeles, USA
Concentration in Business Development and Cleantech.
• Consultant for Solar Reserve, a developer of concentrated solar tower power plants: Developed the market entry strategy for South America (6 month part-time).
• Consultant for NanoH2o, a start-up developing a new desalination membrane technology: Identified a new business opportunity and assessed the market potential (3 month part-time).
2004 - 2007Valenciennes - France
• Led the business unit: $15 million revenue, 12 management contracts, 300,000 end-users.
• Managed operations: 40 people, 12 treatment plants, 200 lift stations, 1,300 mile network.
• Developed a long term business strategy and reorganized the unit, managing costs and reintegrating core activities: raised profitability by 6%.
• Achieved contract negotiations, expanding operations: increased revenue by $2 million.
• Implemented the company’s sustainable development policy: obtained the first regional ISO 14001 certification.
2003 - 2004Carpentras, France.
• Led a 6 person cross-functional team of technical and financial experts.
• Defined an innovative business development strategy, accommodating local needs.
• Negotiated 13 management contracts with local authorities: secured a $55 million total revenue and the company’s regional presence in an highly competitive environment.
2000 - 2002Versailles, France.
• Designed and managed a $25 million plan for upgrading the local water supply network.
• Implemented organizational changes in operations: built a new team by recruiting 10 people.
• Developed the marketing plan for 18 local authorities serving 350,000 people.
1998 - 2000Kuala Lumpur, Malaysia.
• Assessed new investment needs for water privatization contracts (~ $30 million per bid).
• Created crisis management tools, securing Kuala Lumpur water supply for 800,000 people.
• Built VEOLIA brand awareness in Southeast Asia, partnering with UNESCO R&D center.
