Hasnain Shaheen

A well respected, deliverables focused Information Technology Manager with extensive experience in Programme Management, Project Management, Training Management, Systems and Network Integration, Telephony Integration, Supplier Management, Deployment Management, Stakeholder Management and End User Support.

Ability to interact at all levels of the organisation ranging from end users to executive board members; adapting delivery of information according to the intended audience. Good managerial skills acquired through the management of peers, colleagues, external organisations, and an aptitude to prioritising tasks, adopting a flexible work approach and managing people. Extensive experience of training, presentation and seminar delivery at all levels of an organisation. Experience of using PRINCE project management methodology; currently preparing for PRINCE2 certification.

SKILLS SUMMARY

Support and management of IT and Telephony infrastructure implementations encompassing hardware, software, networks, servers, security, operating systems and business applications.. Creation and management of computer networks including development and maintenance of associated IT policies. Server management, diagnostic management, backup management, domain controllers, remote desktop configuration. Extensive hands on experience in Microsoft Exchange user account configuration (on server), creating and managing terminal server accounts., Firewall configuration, Set up and management of computer and network security, and antivirus protection.