After 10 years in the Legal and Insurance sectors I am looking to change careers and have set my sights on recruitment. Whilst pursuing opportunities in the industry I am currently working for Kelly Services where I am learning in more detail what is involved.
2006 - 2008Working for Laurus Law LLP as a Defendant Paralegal for the last year, working in-house with a major insurer and primarily responsible for the management of a continual caseload of approximately 150 files. My work here was mainly in the Small and Fast Tracks with a small number of Multitrack cases.
In case management I was responsible for providing the insurer-client and policyholders with assessments and advice on prospects, pursuant with policy conditions, negotiating with Claimant insurers and solicitors. My litigation experience here included drafting defences and Part 20 counterclaims, applications, witness statements, participating in case management conferences, instructing counsel and preparing briefs to enable them to defend/ run the case at trial.
I was also a member of a specialist team defending the client from Accident Exchange Credit Hire cases involving challenges relating to efficacy and mitigation. This work also involved holding case-referral clinics; meeting with the insurer-client’s own dedicated credit-hire team and advising them on issues encountered in specific aged-claims. I recently progressed to defending against minor personal injury claims mainly involving infant approval settlements and low value whiplash claims.
2002 - 2006Litigation Executive; managing a large number of uninsured loss and subrogated loss cases in both the Small and Fast Claims Tracks. My clients included legal expenses insurance policyholders and insurance companies. I also had involvement with a small number of public liability claims for Petrol Service Stations.
I was responsible for providing clients with assessments/advice on prospects pursuant with their policy conditions; negotiating with insurers and solicitors; litigation, including drafting and issuing proceedings, witness statements, instructing counsel and preparing briefs to enable them to run the case at trial.
I was also seconded to the Debt Recovery Department working exclusively on Order for Sale litigation for American Express. Responsibilities included; assessing prospects, drafting Part 8 proceedings, witness statements, instructing agents to attend hearings, dealing with eviction and possession; the subsequent sale of properties and the dispersal of surplus proceeds of sale to post mortgagees.
2001 - 2002Customer Advisor; providing quotations and advice for a wide range of customers. My core work was in private car and home insurance but I also dealt with commercial property concerns and public liability.
1998 - 2001As a Paralegal I was responsible for approximately 600 uninsured loss recovery cases in a small litigation department.
1998 - 1998As a member of the Technical Support Unit, I was responsible for data entry; setting up new claims, and running low value home contents claims.
