Gambi Chiang
Senior Market Research Consultant, BSRIA
I am a Chartered Marketer with solid engineering background. My expertise are in the following areas:
> Intelligent building
> Green building
> Building automation and controls
> Building security system
> Fire detection and alarming system
> Facility management
> Building life cycle costing
> KPI and Benchmarking
Besides, I have a well established network in the building and construction industry. There are the positions I hold in the past.
Asian Institute of Intelligent Buildings:
Executive Committee (2000-04, 2006)
Chair of Editorial Board of 5th Anniversary Report (2005)
Institution of Mechanical Engineers (UK):
Elected Hon. Secretary of Hong Kong Branch
Chairlady of HK Branch Young Member Section (2003-05) and Hon. Secretary (2002-03)
HK Representative of Young Member Assembly 2004 in UK
The Hong Kong Institution of Engineers:
CAI Division Committee Member (2005-06)
HK Rep. of Young Member Delegation to Beijing (2001)
The Hong Kong Air Conditioning and Refrigeration Association: Director (2001-06)
American Society of Heating, Refrigerating and Air-Conditioning Engineers:
HK Chapter Resource Promotion Chair (2005-06)
HK Chapter Resource Promotion Committee (2003-05)
Working in Worldwide Market Intelligence division on market research
Conducting worldwide multi client and private client market research in building and construction industry
Specialized research area in facility management, service and maintenance, building automation and controls, fire and security, and contracting.
I have conducted the following studies:
World Facility Management Market Study 2006
US Building Automation and HVAC Controls Market Study 2006
UK Building Automation and HVAC Controls Market Study 2006
China District Cooling Market Study 2006
Taiwan Water Heater Market Study 2006
China Solar Thermal Market Study 2006
China Heat Pump Market Study 2006
2000 - 2006Johnson Controls is a Fortune 100 company. I work for the company's branch in Hong Kong. The Hong Kong branch provide total solution in building automation system, security system, fire detection and alarming system for all leading developers and building owners. We also provide facility management and energy management services to major end users.
Direct report: Managing Director
Assist managing director in business strategy formulation, monitoring and reporting on execution
Internal and external marketing campaigns (e.g. customer seminar and social event, training, tradeshow, technical tour, etc.) planning and execution
Leading customer relationship team maintain customer relationship, conduct customer satisfaction survey, discover and qualify customer needs, handle customer complaints
Responsible for legal aspect in new business development
1998 - 2000Hong Kong sales agent for building services equipment
Direct report: Executive Director
Sales agent for building services equipment import from various overseas countries including China, Taiwan, Korea, UK, Germany, Italy, Israel, and USA