Fatima Djitte

Fatima Djitte

Project Manager, EDM Workspace
 

Currently employed at EDM Workspace

Previous: Fob consulting, EUROLINES, Lola Events Staffing, National Bank of Abu Dhabi, Post Office

 

Studying at Openitcourses

Previous: ILIA Academy, Martin Nadaud School

 

    Summary

    Professional with over 10 years of invaluable experience in customer services and communication. I have, throughout my career, develop a strong passion for providing a high quality service at all time and getting involved in Webinars and social event. I had the opportunity to endorse roles for Worldwide companies such as Renault and Disneyland. Smiling, flexible, team player and great communication skills drives me to undertake any multitask role. Seeking for a new challenge where I can use my knowledge to achieve the goals and contribute to the growth of the business by using the best methodologies.

Experiences

Project Manager

At EDM Workspace

From February 2017 to Present
EDM Workspace, London specialists in all aspects of document and records management. * Setting up project plans, stage gate reviews, governance, identifying roles and responsibilities and...
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Openitcourses, London

PMP Certification, Openitcourses

From October 2016 to Present
2017 In preparation : Prince2 Foundation, PMP Certification 2012 , Agile Project Management and EX0-101: ITIL Version 3.5
 

Founder

At Fob consulting

From March 2015 to December 2016
Company that provides online psychometric assessment and recruitment consultancy, commercial coaching.
 

Hostess

At Lola Events Staffing

From February 2012 to October 2013
A UK wide promotional staff agency that provides promotional staff, event staff, hosts & hostesses and catering staff for a wide range of unique parties, product launches, conferences and events. * Provide the best service through oral presentation, ensuring the set up for a meeting room,...
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Customer Service & Sales Assistant

At EUROLINES

From January 2013 to September 2013
Jun.06 - Sep.08 / Jan 2013 - Sept 2013 Eurolines, Paris - Customer Service and Sales Assistant A long distance coach organisation that operates a transnational network, related to National Express. *...
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ILIA Academy, Paris

Certificate in Cabin Crew, ILIA Academy

From 2012 to 2013
 

Retail Bank Administrator

At National Bank of Abu Dhabi

From March 2010 to September 2010
* In charge of the money transfer service via SWIFT and Managing the new team built for transfer purposes ; * Ensuring a good relationship with the clients ;
 

Customer Service

At Post Office

From September 2008 to September 2009
* Delivery and Triage, graduate from the University of ``La poste de Paris'' ;
 

Customer Service & Sales Assistant

At EUROLINES

From June 2006 to September 2008
/Jan 2013 - Sept 2013 Eurolines, Paris - Customer Service and Sales Assistant A long distance coach organisation that operates a transnational network, related to National Express.
 

Skills

 
  • Agile Project Management
  • budgets
  • Ciel
  • Cisco Switches/Routers
  • Citrix Winframe
  • Customer Relationship Management
  • develop a strong passion
  • great communication skills
  • Show all skills (19)

Langues parlées

 
  • Italian
  • French
  • English