Head of AWM Operations UK - GBS AWM Passive Business BDM, Deutsche bank

London, United Kingdom

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His background

  • Today

    Head of PWM Operations Luxemburg and Offshore group

  • Today

    Business Operations COO and Ops strategy head

    Deutsche Bank AG Frankfurt

    • Set up of a Private Wealth new operating model, realignment of tasks between business, operations and internal partners covering Austria , Channel Island, Germany, Luxemburg, Mauritius, Switzerland, Singapore, US.
    • Identify and manage Operational processes to be realigned, improved/offshored internally or externally
    • Identify and manage IT platform improvements, closure or outsourcing opportunities
    • Define and implement a new operating model for Commodities and Foreign Currencies processes
    • Manage division global budget, Head Counts evolution
    • Manage division Operational risks & Controls: Audit, Sox, MIS, KPI, KOP, Workflows, BCM, MRP, Breaks, Internal Operational Risk training ...
    • Manage PWM Ops communication, training, Innovation, Client satisfaction, 6Sigma, people development
  • Today

    Director: Head of PBC Ops and processes Turkey & Head of PBC operations management International

    Deutsche Bank AS Istanbul

    Head of Private Banking Customer Operations and processes Turkey/Istanbul
    • Set up of a retail banking business activity in Turkey.
    • Head of Middle office and ops people in the branch which cover Static Data maintenance, Call Centre, Investigation, Payment, debit card, treasury, forex, cash handling, securities and Loans/mortgage/credit

    Head of Private Banking Customer operations management International
    • Define & manage International PBC IT/Ops strategy: Belgium, Italy, Poland, Portugal, Russia, Spain, Turkey, China and India
    • Identify and manage IT platform improvement, closure or outsourcing opportunities
    • Identify and manage Operational processes to be realigned, improved or offshored internally or externally
  • Today

    Director: Head of Private & Business Clients Operations department

    Deutsche Bank ltd Moscow

    • Set up of a retail banking business activity in Turkey.
    • Head of Middle office and ops people in the branch which cover Static Data maintenance, Call Centre, Investigation, Payment, debit card, treasury, forex, cash handling, securities and Loans/mortgage/credit
  • Today

    Programme Director at Deutsche Bank AG

    Deutsche Bank AG Paris

    • Determination & Management of a reengineering program to consolidate cash management ops from 13 European locations to India/Bangalore and Krakow/Poland
    • Off & near shoring of major operational tasks: Definition of a Model, project plan, scope, way to deliver it.
    • Standardization of processes between European locations
    • Management of social plan and strategy: retention plan, incentive, staff restructuring, trade unions negotiations
    • People management: coordinate and manage all resources involved in the execution of the project: IT, project manager, stream leader, business, controllers, auditors and risk management
    • Change management: Ensure smooth implementation of the consolidated process, workflows, ownership between branches & processing centre
    • Vendor & risk management: Banking and Financial internal control structures, set up of MIS and controls mesurable metrics to track quality and productivity of processing centres and providers
    • governance of complex budgets
  • Today

    Head of Transaction Bank/Credit operations

    Deutsche Bank AG Paris

    Head of Transaction Bank/Credit operations : Back-office and middle office payments, Custody and Credit
    Management of department (200 people),
    • Merger of DB/Bank-Worms operations’ areas: reengineering of operation area, Transfer of clients sold, closure of non profitable services: counter, physical securities, paying/issuing agent, central depositary, forex, warrants; delivery of strategic projects: truncated cheque, implementation of controls, risk and MIS management, MRP, Audit Self Assessment Program, reconciliation
    • Consolidation of ops functions from 16 branches to head office
    • Management of a social plan: 70% of turnover, set up of a mitigation plan against strikes issues, retirement, staff conversion, training.
    • Integration of the ops department into DB European strategy : cost/headcount reduction, near shore/off shore of processing tasks
    • set up fraud prevention and anti-money laundering program, establishment of new controls, staff training in respect of group and local requirements.
    • Member of market comities : Euroclear, OCBF, CFONB, AFTI, Euronext, SIT
  • Today

    Deputy head of operations

    Deutsche Bank AG Paris

    • Management and organization of department (4 back-offices - 75 people): Equities, Global Market, Custody, Payments,
    • Creation of a private/retail back-office with respect to DB 24 implementation in France,
    • Managing and training of staff, management of budget for department,
    • Integration of the operations department into DB European strategy : reduce cost and headcount, centralisation of functionalities and process, insure continuity. of operations process,
    • Management of project: STP, Bulk payment, Clearnet, Clearing 21, Euro-Mts, Brokertec, Cantor, Mts France, Y2K, change of front and back-office systems, CCBM, Euro
    • Reporting to the hubs: Frankfurt and London,
    • Member of French market comities : Euroclear France, OCBF, French Clearing house (securities and payments)
  • Today

    Deputy head of clearing department (futures & commodities contracts, French Bonds)

    MATIF SA / Euronext group

    • Management of the clearing department (5 people)
    • Co-ordinating day-to-day transactions (internal system, delivery system : Swift, saturne, euroclear, cedel, CRI, RGV)
    • Supervising risk based margining, treasury operations (3.5 billion FF per day) and procedure development
    • Managing and training of staff to new clearing systems and products.
    • Implementation of new clearing system : CLEARNET project: Clearing of French Government Bond traded on OTC market.
    • Development and testing of new products (Euro futures and commodities contracts), cross margining co-operation between DTB/EUREX/SBF/MATIF, Clearing 21 : New Matif clearing system
    • Development and management of MATIF contracts deliveries: French and Ecu bonds, settle to market, commodities contracts, managing defaults.
  • Today

    Deputy head of commodities clearing department

    MATIF SA / Euronext group

    - Organisation of the commodities clearing department and management of the FOREX back-office (6 people)
    - Co-ordinating day-to-day transactions and supervising trades initiated by associated clearing houses (London Clearing House, NLKKAS = Amsterdam commodities)
    - Supervising the treasury and risk based margining (counter-party risk, market risk)
    - Managing and training of staff to new clearing systems.
    * “Matification”: Transfer of commodities clearing system and activity (value to market) to MATIF clearing system (settle to market)
    - Transfer planning and development of a training member programme
    * Development and management commodities delivering contracts: managing deliveries and defaults (Sugar, Rapeseed, Wheat, Potatoes
  • Today

    Customer Relationship Manager

    MATIF SA / Euronext group

    * Training and consulting of F&0, commodities MATIF clearing house back-office members
    * Managing and solving Matif members back-office issues
  • I.S.G Institut Supérieur de Gestion

  • Today

    Assistant to the Administrative Director

    Cheuvreux de Virieu Gestion - Group Credit Agricole Indosuez

    * Assistant to the Administrative Director
    * Head assistant of the back-office department
    * Head assistant of the bond back-office Manager
  • Institut Supérieur de Gestion

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His hobbies

Tennis reading cinema travelling

His keywords

Bank. outsourcingoffshoring6sigmaISGTukeyRussia

About him

Operations manager specialized in banking strategic projects: Business set up and re-engineering of operational tasks
Clients expertise: Financial Institutions, Corporate and Private clients
Product expertise: Global market/Equities, Loans, Credit, Trade Finance, Ctas, Custody, Cash Management

- Business set up and re-engineering of operational tasks and processes
- people management, trade unions negotiations, staff restucturing,
- determination and management of re-engeneering program
- re-engeneering, outsourcing and offshoring of major operations department
- governance of complex budgets,
- integrating teams during mergers and acquisitions,
- any cross regional challenges,
- Banking and Financial internal control structures

His activity on Viadeo

Recent contacts
Jordan FREOA
Virginie Chapron
Agnes Segard
He is a member of 1 group

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