Benoit CHAPRON

Benoit CHAPRON

Head of AWM Operations UK - GBS AWM Passive Business BDM, Deutsche bank

London, United Kingdom
You may also view this profile in French

His background

  • Today
    2014
    October 2012

    Head of AWM Operations UK - GBS AWM Passive Busines BDM

    +10,000 employees

  • Today
    October 2012
    2010

    Head of PBC & PWM Operations Europe and SOM reengineering program

  • Today
    2010
    2009

    Head of PWM Operations Luxemburg and Offshore group

  • Today
    2010
    2007

    Director, Business Operations COO and Ops strategy head

    Deutsche Bank AG Germany

    • Definition and set up of a Private Wealth new operating model, realignment of tasks between business, operations and internal partners covering Austria , Channel Island, Germany, Luxemburg, Mauritius, Switzerland, Singapore, US.
    • Identify and manage Operational processes to be realigned, improved/offshored internally or externally
    • Identify and manage IT platform improvements, closure or outsourcing opportunities
    • Define and implement a new operating model for Commodities and Foreign Currencies processes
    • Manage division global budget, Head Counts evolution
    • Manage division Operational risks & Controls: Audit, Sox, MIS, KPI, KOP, Workflows, BCM, MRP, Breaks, Internal Operational Risk training ...
    • Manage PWM Ops communication, training, Innovation, Client satisfaction, 6Sigma, people development
  • Today
    2007

    Director: Head of PBC Ops and processes Turkey & Head of PBC operations management International

    Deutsche Bank AS Istanbul

    Head of Private Banking Customer Operations and processes Turkey/Istanbul
    • Set up of a retail banking business activity in Turkey.
    • Head of Middle office and ops people in the branch which cover Static Data maintenance, Call Centre, Investigation, Payment, debit card, treasury, forex, cash handling, securities and Loans/mortgage/credit

    Head of Private Banking Customer operations management International
    • Define & manage International PBC IT/Ops strategy: Belgium, Italy, Poland, Portugal, Russia, Spain, Turkey, China and India
    • Identify and manage IT platform improvement, closure or outsourcing opportunities
    • Identify and manage Operational processes to be realigned, improved or offshored internally or externally
  • Today
    2006

    Director: Head of Private and Business Clients Operations department

    Deustche Bank ltd Moscow

    Head of Private and Business Clients Operations department
    Set up of an operations department in parallel of the implementation of a private and retail banking activity in Russia
  • Today
    2006
    2004

    Head of Banking and Cash Operations Krakow (Poland)

    • Management and organization of department (50 people covering private banking activity and 16 people covering processing eastern Europe processing centre)
    • Set up of an off shore processing centre supporting Central & Eastern Banking and Cash Ops locations
    • Integration and alignment of private banking activities to banking and cash operation European strategy
    • Decommission of current back office private banking plate form, and migration to a more efficient system
    • People management: set up and development of a human resources action plan to move resources skills from a factory concept to a partnership expertise.
  • Today
    2006
    2003

    Programme Director

    Deutsche Bank AG Germany

    • Management of a reengeneering program to consolidate cash management ops area from 13 european locations to India/Bangalore
    • Outsourcing of major operations, offshoring & nearshoring: Definition of a Model, project plan, scope, way to deliver it.
    • Standardisation of processes between the european locations
    • Management of social plan and strategy: retention plan, incentive, staff restructuring, trade unions negotiations
    • People management: coordinate and manage all resources involve in the excution of the project: IT, project manager, stream leader, business, controllers, auditors and risk management ...
    • Change management: Ensure smooth implementation of the consolidated process, workflows, ownership between branches and processing center
    • Vendor and risk management: Banking and Financial internal control structures, set up of MIS and controls mesurable metrics to track quality and productivty of processing centers and providers
    • governance of complex budgets,
  • Today
    2004
    2001

    Head of Transaction Bank/Credit operations

    Deutsche Bank AG Paris

    Head of Transaction Bank/Credit operations : Back-office and middle office payments, Custody and Credit
    Management of department (200 people),
    • Merger of DB/Bank-Worms operations’ areas: reengineering of operation area, Transfer of clients sold, closure of non profitable services: counter, physical securities, paying/issuing agent, central depositary, forex, warrants; delivery of strategic projects: truncated cheque, implementation of controls, risk and MIS management, MRP, Audit Self Assessment Program, reconciliation
    • Consolidation of ops functions from 16 branches to head office
    • Management of a social plan: 70% of turnover, set up of a mitigation plan against strikes issues, retirement, staff conversion, training.
    • Integration of the ops department into DB European strategy : cost/headcount reduction, near shore/off shore of processing tasks
    • set up fraud prevention and anti-money laundering program, establishment of new controls, staff training in respect of group and local requirements.
    • Member of market comities : Euroclear, OCBF, CFONB, AFTI, Euronext, SIT
  • Today
    2001
    1998

    Deputy head of operations

    Deutsche Bank AG Paris

    • Management and organization of department (4 back-offices - 75 people): Equities, Global Market, Custody, Payments,
    • Creation of a private/retail back-office with respect to DB 24 implementation in France,
    • Managing and training of staff, management of budget for department,
    • Integration of the operations department into DB European strategy : reduce cost and headcount, centralisation of functionalities and process, insure continuity. of operations process,
    • Management of project: STP, Bulk payment, Clearnet, Clearing 21, Euro-Mts, Brokertec, Cantor, Mts France, Y2K, change of front and back-office systems, CCBM, Euro
    • Reporting to the hubs: Frankfurt and London,
    • Member of French market comities : Euroclear France, OCBF, French Clearing house (securities and payments)
  • Today
    1998
    1997

    Deputy head of clearing department (futures & commodities contracts, French Bonds)

    MATIF SA / Euronext group

    • Management of the clearing department (5 people)
    • Co-ordinating day-to-day transactions (internal system, delivery system : Swift, saturne, euroclear, cedel, CRI, RGV)
    • Supervising risk based margining, treasury operations (3.5 billion FF per day) and procedure development
    • Managing and training of staff to new clearing systems and products.
    • Implementation of new clearing system : CLEARNET project: Clearing of French Government Bond traded on OTC market.
    • Development and testing of new products (Euro futures and commodities contracts), cross margining co-operation between DTB/EUREX/SBF/MATIF, Clearing 21 : New Matif clearing system
    • Development and management of MATIF contracts deliveries: French and Ecu bonds, settle to market, commodities contracts, managing defaults.
  • Today
    1998
    1997

    Deputy head of clearing department (futures & commodities contracts, French Bonds)

    MATIF SA / Euronext group

    • Management of the clearing department (5 people)
    • Co-ordinating day-to-day transactions (internal system, delivery system : Swift, saturne, euroclear, cedel, CRI, RGV)
    • Supervising risk based margining, treasury operations (3.5 billion FF per day) and procedure development
    • Managing and training of staff to new clearing systems and products.
    • Implementation of new clearing system : CLEARNET project: Clearing of French Government Bond traded on OTC market.
    • Development and testing of new products (Euro futures and commodities contracts), cross margining co-operation between DTB/EUREX/SBF/MATIF, Clearing 21 : New Matif clearing system
    • Development and management of MATIF contracts deliveries: French and Ecu bonds, settle to market, commodities contracts, managing defaults.
  • Today
    1997
    1996

    Deputy head of commodities clearing department

    MATIF SA / Euronext group

    - Organisation of the commodities clearing department and management of the FOREX back-office (6 people)
    - Co-ordinating day-to-day transactions and supervising trades initiated by associated clearing houses (London Clearing House, NLKKAS = Amsterdam commodities)
    - Supervising the treasury and risk based margining (counter-party risk, market risk)
    - Managing and training of staff to new clearing systems.
    * “Matification”: Transfer of commodities clearing system and activity (value to market) to MATIF clearing system (settle to market)
    - Transfer planning and development of a training member programme
    * Development and management commodities delivering contracts: managing deliveries and defaults (Sugar, Rapeseed, Wheat, Potatoes
  • Today
    1993
    1992

    Assistant to the Administrative Director

    INDOSUEZ CHEUVREUX DE VIRIEU GESTION – GROUP CREDIT AGRICOLE INDOSUEZ

    * Assistant to the Administrative Director
    * Head assistant of the back-office department
    * Head assistant of the bond back-office Manager
  • I.S.G Institut Supérieur de Gestion

    Business
  • Institut Supérieur de Gestion

His skills

  • 6sigma
  • Investment Banking
  • Loans
  • Management
  • Middle Office
  • Offshore
  • Offshoring
  • Outsourcing
  • Plan social
  • Private banking
  • Investment
  • Finance Management
  • Back Office
  • Banking
  • Banque
  • Budget
  • Conservation
  • Consolidation
  • Crédoc
  • Custody
  • Finance
  • Restructuration

His hobbies

Tennis reading cinema travelling

His keywords

Bank. outsourcingoffshoring6sigmaISGTukeyRussia

About him

Summary:
Operations manager specialized in banking strategic projects: Business set up and re-engineering of operational tasks
Clients expertise: Financial Institutions, Corporate and Private clients
Product expertise: Global market/Equities, Loans, Credit, Trade Finance, Ctas, Custody, Cash Management

Specialties:
- Business set up and re-engineering of operational tasks and processes
- people management, trade unions negotiations, staff restucturing,
- determination and management of re-engeneering program
- re-engeneering, outsourcing and offshoring of major operations department
- governance of complex budgets,
- integrating teams during mergers and acquisitions,
- any cross regional challenges,
- Banking and Financial internal control structures

His activity on Viadeo

Recent contacts
Jordan FREOA
Virginie Chapron
Agnes Segard
Eric LIBAULT
He is a member of 1 group

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