Anna Bernard

In charge of promoting the Facebook page of the company also the customer service. Coordinating, promoting, adaptating and report Bug and problems: solving problems....Developed client reporting, and did also moderator who is responsible for maintaining a clean and interactive environment of the web site.
Work in team like my family, in this start up.. now an international company

Campaign On-Boarding: initial setup of social media accounts (Facebook, Twitter, YouTube, MySpace, and other social media platforms), coordinating creative executions for landing pages, and other elements within the communities

Worked for myself like independent in Real Estate.
My job consists to bring news houses for register and sale it, offer negotiation, commission processing and final sale transactions.
In charged of all the advertising, on newspapers and on the internet on-site visits.

7 month contract : All aspects of customer service, advice and order processing including handling telephone queries, recording orders, order verification, charging clients, doing accounts and organising payslips.

Commercial :
Sales, meet set-objectives, improve customer loyalty, after-sales service
Administrative :
Accounts. Till balancing. Sponsoring. Stock check.
Contracts, refunds, disputes.
Managerial responsibilities :
Organise and hold meetings for staff to outline responsibilities. Training for new and part-time staff. Staff recruitment.
sales growth : +30%, Quality : +70%.