Alexandre Sauzier

Learning Consultant (June 2008 – now)
o Delivering front-end application training and corporate training for internal and external clients
o Responsible for the resource management and forecast of 30 employees for 6 months

Project Manager / Programme Coordinator (June 2007 – Now)
Responsible for the coordination of the Cerner ACE Programme (Advancing Conversion Excellence) an end-user support service provided during the implementation of Cerner Medical software solutions at the NHS
o Planning and providing appropriate internal resourcing (up to 150 persons) for Go-Lives
o Coordinating teams and logistics involved for 6 NHS Go-Lives event: BCF, Wash, QMS, West Somerset, BLT and RFH
o Defining internal processes required for an ISO Audit
o Organising meetings with clients to present and define the programme, regular follow ups and feedback reviews to improve the service
o Proposed a new organisational structure, in order to have multiple Learning Consultants able to manage ACE events
Project managing the collaterals of the Cerner methodology model for the training department
o Identifying the required documentation
o Assigning and tracking tasks
Project managed the training materials of the Cerner applications for BT
o Defined the TOR and the MS Project document
o Liaised with the stakeholders
o Defined a step-by-step guide on how to write the training material

Team Lead (October 2006 – June 2007)
o Team Lead of the Cerner ACE Programme
o Involved in NHS end-user support (floorwalking) for 4 Go-Lives in 2007 during 23 days
o Improved and enhanced the involvement in the programme by designing a specific internal survey and putting together statistical data

Delivery Consultant (October 2006 – June 2007)
o Built and designed Cerner Millennium applications to meet client’s requirement
o Tested, troubleshooted and resolved problems

Project Manager (July 2005 – March 2006)
In charge of delivering audits relating to the printing infrastructure of small and medium size companies
o Specification of the adequate IT solution (MegaTrack) to identify the volume of document printed
o Planning and providing appropriate internal resourcing needed to perform the audits (up to 5 persons)
o Data Collection (number of users, number of printing devices, printed document per device and per user, confidential documents... ) carried out during meetings and interviews at client site
o Compilation, report and analysis of an audit report and presentation to customers

Sales Engineer (January 2004 – June 2005)
Team Member of Bluemega Technology Sales Department, Product included: hardware printing device, software solutions to track printing documents, Knowledge Management Software.
o Organisation and management of Resellers’ operations: direct approach, product presentation, client follow-up, definition of small and medium market strategy, training of the sales team
o Prospecting new customers
o Developing and strengthening relations with existing customers: large corporate companies, SME, public institutions…by offering competitive upgrade of their existing software solution and new and attractive software
o Elaboration of tailor-made commercial offers
o Participation at commercials fairs

Customer Service Engineer (May 2002 – October 2003)
Involved in a Software Company of 10 employees, providing Knowledge Management Software: DMOffice/DocManager
o Presentation and demonstration of the Software to directors, service managers and resellers (up to 30 persons)
o Collection and Analysis of clients’ needs
o Software deployment and integration at client’s site
o Facilitate and lead software training classes to administrators, resellers and end-users (up to 10 persons)
o Conception, implementation and validation of test procedures to ensure new development and good customisation of software
o In charge of IT Support